About the role
User Researcher – Public Sector Transformation
Contract | £590 per day (Inside IR35)
Remote-first
Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative.
What you’ll bring:
- Proven track record delivering user research within government or GDS-aligned environments.
- Experience leading or mentoring multidisciplinary UCD teams.
- Strong understanding of Agile delivery and user-centred design principles.
- Skilled in planning, executing, and analysing user research to inform service and interaction design.
- Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders.
- Confident in presenting evidence and facilitating workshops to embed user insight into delivery.
Role details:
- £590 per day (Inside IR35)
- Active SC Clearance required
- Immediate start
- Remote-first (occasional travel may be required)
If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme.
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