Workshop Controller

Job Title: Workshop Controller Location: Weston Super Mare Job Type: Permanent Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the contact for all workshop-related activity; coordinating and planning the response for breakdowns, servicing and routine maintenance. What do I need? * Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. * Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. * Confident and clear communicator, both on calls and via email. * Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools. Responsibilities: * Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. * Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. * Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. * Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. * Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. * Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules