Freight Forwarder - European Road Freight

Job Title: Freight Forwarder - European Road Freight Location: Coventry (CV4) Salary: £32,000 - £37,000 per year (negotiable on experience) Job Type: Full time, Permanent: In-office. About the role: C4 Logistics moves time-critical and high-value freight across the UK and mainland Europe by road and air, for customers who can't afford a shipment to fail. We're hiring an experienced Freight Forwarder to join our expedited operations desk. This is a live, fast-moving forwarding role, not a warehousing or transport admin position. You'll be quoting, buying, and running your own shipments end-to-end, working directly with clients and our carrier partner network across Europe. If you thrive on same-day quotes, dedicated loads, tight timings, and problem-solving in real time, you'll fit here. What you'll do: Handle inbound customer enquiries by phone and email for dedicated, part load, full load, and expedited shipments across the UK and Europe Source capacity and negotiate rates with our European carrier partner network Quote, book, and manage shipments end-to-end, including documentation, customs coordination, and status updates Resolve in-transit issues and exceptions as they happen, keeping clients informed Manage PODs and post-shipment paperwork, and work alongside our in-house customs team on clearance requirements Keep the TMS accurate and up to date throughout the shipment lifecycleWhat we're looking for: 1+ years in a European road freight forwarding role. You will have quoted, booked, and managed European road shipments before. Working knowledge of UK and EU customs processes, Incoterms, and standard forwarding documentation Confidence negotiating rates with carriers and communicating clearly with clients under pressure Comfortable working at pace on multiple live shipmentsShift pattern: Because expedited freight doesn't run 9-5, this role operates a two-week rotating pattern: Week 1: Mon-Fri, 07:00-16:00 Week 2: Mon-Fri, 10:00-19:00No weekends, no on-call. What we offer: £32,000-£37,000 basic (negotiable on experience) 30 days' holiday Company pension Cycle-to-work scheme Casual dress Free on-site parking at our Coventry HQ An established team, in-house customs specialists to lean on, and varied expedited work across a busy European deskCandidates with experience of: Freight Forwarder, European Freight Forwarder, Road Freight Forwarder, European Road Freight Forwarder, Freight Forwarding Coordinator, Freight Forwarding Executive, Freight Operations Executive, Freight Operations Coordinator, Transport Freight Coordinator, Road Freight Coordinator, European Transport Coordinator, European Road Freight Coordinator, Logistics Coordinator, may also be considered for this role