Service Operations Manager

A hands-on leadership opportunity to take ownership of a growing field service operation, leading people, performance and processes across Cumbria and surrounding counties.

Is this the role you are looking for If so read on for more details, and make sure to apply today.

This is an exciting opportunity for an experienced Service Operations Manager to take ownership of a busy, multi-site field service operation across Cumbria and surrounding counties, where you will play a key role in its continued growth and development.

Leading a remote, field-based team, you will oversee resource planning, scheduling, SLAs, customer escalations and service performance, while driving improvements in processes, productivity and commercial performance. We are looking for a strong, accountable and people-focused leader who is highly organised, process-driven and commercially minded.

You will have excellent communication skills and the ability to build strong relationships at all levels, from farm clients and field engineers through to senior directors. A good understanding of the demands of a fast-paced farming environment, where reliability and responsiveness are essential, will also be important. xwzovoh

This is a great opportunity for someone from a field service, machinery or engineering background looking to take the next step in their career and make a real impact on team development, operational performance and future growth.