Facilities Manager

Facilities Manager Location: Stratford, East London Salary: £60,000 – £75,000 Bonus: 10% The Opportunity An exciting opportunity has arisen for an experienced Facilities Manager to join the Centre Management team at a high-profile shopping mall in Stratford, East London. This is a senior, hands-on leadership role where you will take full responsibility for hard services, contractor performance, compliance, sustainability initiatives, and budget management. You’ll play a crucial part in maintaining the asset’s premium standard while driving operational excellence and continuous improvement. The Role As Facilities Manager, you will: Lead and manage hard services contractors, ensuring exceptional service delivery Oversee Planned Preventative Maintenance (PPM) programmes Conduct regular inspections and ensure high-quality workmanship Manage contracts, tender processes, and service level agreements Take ownership of health & safety compliance, CDM regulations, and audit readiness Manage budgets, forecasts, and service charge expenditure Identify and implement cost-saving initiatives Drive sustainability strategies and environmental best practice Deputise for the Senior Facilities Manager when required Provide leadership and support to the wider facilities teamWorking Hours & Duty Rota This role is based on a 40-hour working week and includes participation in the Duty Manager rota. On average, you will work 1 in 5 Saturdays and 1 in 10 Sundays Saturday shifts: 08:00 – 16:00 or 12:00 – 20:00 Sunday shifts: 11:00 – 19:00 You will also cover 4 late duties per month, typically: 12:00 – 20:00 or 13:00 – 21:00 (weekday shifts)Flexibility is required to support the operational needs of the centre. About You We’re looking for a commercially minded, technically strong facilities professional with: Proven experience in Facilities Management within a complex commercial or retail environment Strong contract management and procurement experience Excellent knowledge of health & safety legislation and compliance requirements Demonstrable experience managing budgets and driving value Strong leadership and stakeholder management skills Solid understanding of building services and mechanical systemsQualifications: NEBOSH or IOSH (essential) M&E experience (desirable) Legionella awareness/training Relevant professional accreditationsWhy Apply? Competitive salary of £60,000–£75,000 10% performance bonus Opportunity to work within a high-profile retail destination Senior-level responsibility with genuine influence over asset performance Career progression within a dynamic environmentTo apply, please send your CV to: (url removed)