Bank Assistant Managers

To assist Banking Directors and Associate Banking Directors to manage their defined Client Portfolios, and to be responsible for handling day-to-day administrative matters for those clients, providing exceptional levels of service. To establish and maintain strong working relationships with clients, which will involve in person as well as online meetings. To handle day-to-day administrative matters (e.g. payment processing, account opening, foreign exchange, deposit requirements) with a particular emphasis on retail and commercial clients. To assist with the preparation of internal credit applications and with regular monitoring of existing borrowings in accordance with Company Credit policies and procedures. This requires gaining good skills in using the bank’s internal systems. To undertake or support any ad-hoc business projects as required including new product launches. Maintaining accurate and relevant client records in accordance with the Bank’s procedures and data protection requirements. Assisting with all Anti Money Laundering requirements for a variety of client types. Working effectively with colleagues within Credit Risk, Client Operations, Financial Crime and other departments to provide exceptional client service and to meet the Bank’s objectives. Timeously completing mandatory eLearning and reading and any other assigned training. Foundation awareness of how a bank operates and its commercial environment, as well as with issues likely to affect the Bank’s client base.  A strong commitment to excellent client service and teamwork and a desire to develop their career within a progressive bank. Strong relationship building skills. Good knowledge of Microsoft Office applications. At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements.