Senior Planned Operations Manager

Senior Planned Operations Manager – Hampshire | Housing Client £72,000 per annum 37 hours per week Permanent We are currently recruiting for a Senior Planned Operations Manager to join a leading Housing Association client based in Hampshire. This is a senior leadership role responsible for the delivery of all planned and cyclical works programmes across a large housing portfolio. Managing a significant annual budget of circa £23M, you will lead multi-disciplinary teams delivering key investment works including kitchens, bathrooms, roofing, windows and wider refurbishment programmes. This role plays a critical part in ensuring compliance, performance, and value for money across all planned works. Responsibilities Lead and manage Planned Delivery Teams, driving a high-performance and collaborative culture Oversee the delivery of all planned and cyclical maintenance programmes across the housing stock Take full accountability for a £23M budget, including forecasting, monitoring, and financial reporting Ensure effective resource planning, procurement, and programme delivery across internal teams and contractors Monitor performance against KPIs, ensuring quality, cost efficiency, and programme targets are achieved Drive continuous improvement and identify opportunities for cost savings and operational efficiencies Ensure full compliance with statutory and regulatory requirements including Fire Safety, Asbestos, Legionella, Electrical and Building Safety regulations Act as an escalation point for complex complaints, ensuring high levels of customer satisfaction Implement robust reporting frameworks to drive accountability and performance across teamsRequirements Proven experience managing large-scale planned works programmes within a housing organisation Strong commercial awareness with experience managing significant budgets Demonstrable leadership experience managing operational teams and contractors In-depth knowledge of housing compliance and statutory regulations Relevant construction qualification or equivalent experience Health & Safety qualification (IOSH / NEBOSH or equivalent) Strong communication and stakeholder management skills Ideally working towards or holding a CIH Level 4 qualification (or equivalent)If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for. Contact: James Glover at Service Care Solutions on (phone number removed) or via email at (url removed)