Hotel Receptionist

Part Time Receptionist
Our client is a renowned professional services organisation based in Newcastle, committed to delivering exceptional client solutions and fostering a dynamic, inclusive workplace. With a reputation for excellence and innovation, they offer a vibrant environment where your skills can thrive and your career can grow. This is an exciting opportunity to become part of a forward-thinking team dedicated to providing outstanding service and support.

Job Responsibilities

• Greet visitors and clients in a professional and friendly manner, ensuring a positive first impression.
• Manage incoming calls, direct enquiries to the appropriate departments, and handle general correspondence.
• Maintain the reception area, ensuring it remains tidy, welcoming, and well-organised.
• Coordinate meeting room bookings and assist with event preparations as required.
• Provide administrative support including data entry, filing, and document management.
• Assist with mail handling, courier arrangements, and inventory management of office supplies.
• Ensure compliance with health and safety policies and maintain confidentiality at all times.

Required Skills & Qualifications

• Proven experience as a receptionist or in a similar front-of-house role within a professional environment.
• Excellent verbal and written communication skills, with a professional telephone manner.
• Strong organisational skills and the ability to multitask effectively under pressure.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software.
• Exceptional interpersonal skills and a friendly, approachable demeanour.
• Attention to detail and a high level of discretion when handling sensitive information.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Relevant qualifications such as GCSEs or equivalent are preferred.