Regulatory Programmes Support Officer

Location: London-based, with hybrid working

Salary: £30,000 - £50,000, depending on experience

Closing date: 30th September 2026

Email address for applications:

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

About us

Future Energy Networks (FEN) represents those in the energy industry seeking to understand and enact the changes needed to deliver the energy networks of the future.

FEN’s current members include the owner and operator of the GB gas transmission network, National Gas, and the four Gas Distribution Networks (GDNs) – Cadent Gas, Northern Gas Networks, SGN and Wales & West Utilities. Five networks with operations in Northern Ireland – Evolve, Gas Networks Ireland, Kinecx Energy, Mutual Energy and Phoenix Energy – became associate members of FEN in summer 2025.

We believe in an equitable and affordable energy transition, with the energy networks playing a fundamental role in enabling this to happen. FEN is leading this change through bringing together industry expertise to build the evidence base in support of decision-making, while our member companies invest in the infrastructure required to transport low carbon energy from producers to consumers.

Job role

Do you want to be at the very centre of one of the energy sector’s more significant social impact programmes? Do you want to work with senior stakeholders from all across the energy sector? Do you want to deliver outcomes which tangibly impact the lives of hundreds of thousands of people across the country? Then come and join us as our new Regulatory Programmes Support Officer.

The British gas networks are working together, in partnership with regulator Ofgem and a number of other key industry stakeholders, to support vulnerable consumers and improve carbon monoxide safety across Great Britain through a programme of work called the Gas Network Vulnerability and Carbon Monoxide Initiatives (VCMI). The primary focus for the role will be to provide secretariat support for the National Steering Panel (NSP) and Delivery Group (DG) established under the VCMI governance framework of the current price control, RIIO-GD3.

At the heart of this work is a collaborative governance framework that brings together industry leaders, regulators, charities and delivery partners to ensure millions of pounds of investment achieves real, measurable outcomes. This is a programme of significant strategic importance to our members, to Ofgem, and to other stakeholders for the RIIO-3 regulatory period, with £33million per year of dedicated Vulnerability and Carbon Monoxide Allowance (VCMA) funding to facilitate the work plus additional baseline funding for business-as-usual vulnerability work.

This is far more than a traditional administrative role – you'll be at the centre of high-profile discussions, coordinating senior stakeholders from across the energy sector, shaping governance processes and helping ensure important decisions are translated into action.

Alongside the VCMI work, you will also provide administrative and coordination support across a number of our members’ regulatory initiatives, playing a central role in facilitating critical industry working groups, ensuring effective business support is provided to our members to help them meet the requirements of the RIIO-GD3 regulatory framework.

If you enjoy working with senior leaders, thrive on variety, and want to play a key role in delivering programmes that make a genuine difference to people's lives, we'd love to hear from you.

Job responsibilities

As a Regulatory Programmes Support Officer at FEN, you will:

• Coordinate National Steering Panel and Delivery Group meetings, including scheduling, logistics and stakeholder communications.
• Prepare and distribute agendas, papers and supporting documentation.
• Attend meetings and produce minutes, action logs and meeting records.
• Track actions and follow up with stakeholders to ensure timely completion.
• Maintain governance documentation, registers, contact lists and document repositories.
• Develop and maintain relationships with key industry stakeholders linked to VCMI such as Citizen’s Advice and the National Energy Action to strengthen collaboration and information exchange.
• Support preparation of annual reports, governance reviews and stakeholder communications.
• Assist with organisation of annual showcase events and governance workshops.
• Provide the same types of support to other FEN workstreams, working groups and programme activities where capacity is required.

Who you are

This role is ideal for an exceptional organiser and communicator who wants to be at the heart of a programme of national strategic importance, delivering real-world impact for vulnerable consumers across Great Britain.

We're looking for someone who thrives on planning and coordination, with outstanding organisational skills and meticulous attention to detail. You'll be confident managing multiple priorities simultaneously, ensuring meetings, workstreams and governance processes run seamlessly and that actions are followed through to completion.

You'll enjoy working with a wide range of stakeholders, building strong relationships across industry, government, charities and member organisations. Comfortable engaging with senior leaders, you'll communicate clearly, anticipate issues before they arise and keep complex programmes moving forward.

Most importantly, you'll be proactive, dependable and take pride in making things happen. Whether coordinating high-profile meetings, improving governance processes or ensuring the smooth delivery of a national programme, you'll be someone others trust to keep everything on track.

What you bring

• Consistent evidence of providing exceptional secretariat support in environments with complex governance and a wide set of stakeholders.
• Excellent meeting administration and minute taking.
• Stakeholder coordination across multiple organisations.
• Strong document management and organisational skills.
• Excellent written communication and attention to detail.
• Knowledge and experience of regulatory frameworks for regulated industries (desirable)

What we offer

• Full-time, permanent contract in London with hybrid working (minimum 2 days per week in the office)
• Salary £30,000-£50,000, depending on experience
• 28 days holiday plus 8 bank holidays, increasing with length of service
• An exceptional pension contribution up to 12%, death in service cover (x3 salary) and annual BUPA health check
• Flexible working, family friendly policies, cycle to work scheme and 2 paid volunteering days a year
• Birthday leave – take the day off to celebrate your birthday.
• Loveelectric Electric Vehicle scheme

If this role sounds exciting to you but you don’t meet every requirement, we’d still love to hear from you. We value judgement, potential and mindset as much as experience.

We are committed to Equity, Diversity, and Inclusion, and welcome applications from all backgrounds. As a Disability Confident Committed employer, FEN actively encourages applications from people with disabilities.

To apply, please submit your CV and a short cover letter explaining your interest in the role to . xwzovoh Applications close on 30th September 2026.

Please note, applications via LinkedIn “Easy Apply” will not be accepted, only applications submitted to the email address above are valid.