Transport Operations Manager

Operations Manager – Transport & Logistics
Location: Colnbrook
Salary: From £45,000 per annum, dependent on experience
Contract: Full Time, Permanent
Reporting to: Operations Director
We are recruiting an experienced Operations Manager to join a well-established transport and logistics operation in Colnbrook.
This is a hands-on leadership role within a busy 24/7 operation. You'll be responsible for day-to-day performance, driver management, customer service and compliance, while helping to create a positive and professional working environment.
A key part of the role is driver engagement. We're looking for someone who will be visible within the operation, build strong relationships with drivers and lead with a fair, consistent and approachable management style.
The Role
Lead the day-to-day transport operation and maintain service levels
Manage, support and develop drivers and operational team members
Build strong relationships with drivers through regular face-to-face engagement
Improve driver engagement, performance and retention
Manage performance concerns, probation reviews and development plans
Monitor schedules, orders and KPIs to identify and resolve issues
Maintain strong customer relationships and handle escalated queries
Improve operational efficiency, service and profitability
Ensure compliance with GDP, ADR and CAA requirements
Manage deviations, non-conformances and corrective actions
Maintain high standards of health, safety and security
About You
Previous management experience within transport, freight or logistics
Strong knowledge of transport operations, vehicle compliance and driver management
Proven experience managing and developing drivers and operational teams
Confident handling difficult conversations and performance issues
Strong customer service and communication skills
Organised, commercially aware and comfortable working in a fast-paced environment
Good analytical and problem-solving skills
Confident using Microsoft Office
Flexible, proactive and willing to take ownership
What's on Offer
Salary from £45,000 per annum
Company pension
Health and wellbeing programme
Free on-site parking
Canteen
Referral programme
Permanent position with genuine responsibility and scope to make an impact
This is a great opportunity for an experienced Transport or Logistics Operations Manager looking for a hands-on leadership position where they can make a real difference to the team and operation.
Apply today for immediate consideration.

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