Temporary Customer Service Advisor

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on a temporary basis. This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner Building and maintaining strong customer relationships Liaising effectively with internal teams to support daily operations Handling customer queries and complaints efficiently and professionally Assisting with delivery queries and resolving issues Generating quotes and ensuring all queries are dealt with accurately Completing all documentation and data input accurately and to company standards Ensuring daily reporting is completed on time and to a high standard About You Previous experience in customer services Excellent communication skills, both written and verbal Strong attention to detail and high levels of accuracy Confident handling queries and complaints in a professional manner Well organised, proactive, and able to work under pressure If you are looking for a short-term opportunity with possible long-term potential, and enjoy working in a customer-focused, operational role, we'd love to hear from you