Client Care Coordinator

Join our award-winning contact centre and play a vital role in supporting people when they need it most.

Want to apply Read all the information about this position below, then hit the apply button.

Contract: Permanent Hours: 37.5 per week Salary: £25,528.04 Why Youll Love Working With Us Financial Benefits: Blue Light Card discounts, up to 5% employer pension contribution, and long-service recognition.

Health & Wellbeing: Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders.

WorkLife Balance: A paid day off for your birthday, consistent scheduling, and competitive family-friendly benefits.

Career Growth: Paid training, opportunities for accredited development, and clear pathways for progression.

The Role This is not a cold-calling role.

Youll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care.

Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters.

Were looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others.

In return, youll join a collaborative team with strong support, ongoing development, and a workplace that values your impact.

Training & Working Pattern Your journey begins 3rd August 2026 with 4 weeks of onsite training (MonFri, 8AM4PM).

After 5 months onsite , youll have the option to move into hybrid working. xwzovoh

Shifts run between 8AM and 8PM , with an alternate Sunday shift Ready to join a contact centre that truly makes a difference? Apply now and start your journey with us.