Store Manager

Overview

Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, 1 Austin Friars, Newport, we’re looking for an energetic Store Manager to oversee our Entertainer store – bringing smiles to customers and inspiring brilliant toy shop teams every day.

If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we’d love to hear from you!

Store Location

1 Austin Friars, Newport, South Wales

Salary

£31,700 plus fantastic benefits

Hours

42.5 hours per week across 5 days out of 7

What You'll Be Doing

• Lead multiple teams across separate locations, driving sales and delivering top-notch service.
• Be a brand ambassador, building strong relationships with Entertainer teams.
• Use your commercial acumen to analyse trade reports and optimise trading space.
• Manage daily operations – from merchandising to stock management – ensuring everything is on point and on time.
• Motivate and develop your teams through positive leadership and hands‑on coaching.
• Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service.
• Champion health and safety, shrinkage prevention, and store security.
• Recruit, induct, and train new team members, helping everyone reach their full potential.

How We'll Reward You

• Flexible access to your pay via MyView PayNow.
• Retail Trust benefits, including a Virtual GP.
• Birthday Leave plus 33 days holiday.
• Buy up to 5 extra holiday days a year, ideal for more rest, adventures, or time for you.
• Pension salary sacrifice to help you plan for the future.
• Life Cover for added peace of mind.
• Generous toy discount.
• Enhanced maternity & paternity pay.
• High Street & leisure discounts.
• Salary Sacrifice Cycle Purchase Scheme for a healthier commute.
• Annual Profit Share to reward your success.

What We're Looking For

• Proven retail management experience in a fast‑paced, customer‑focused, dynamic environment.
• A natural leader with experience of managing, developing, and motivating teams.
• Excellent communication and organisation skills.
• Experience in analysing reports and making quick, commercial decisions.
• Familiarity with Microsoft Office and Teams.
• A UK driving licence is preferred.

Why Join Us

• Work in a fun, fast‑moving environment where no two days are the same.
• Be part of a supportive, enthusiastic team.
• Unlock your potential with ongoing training and development.
• Enjoy a career where you’re valued, supported, and rewarded – every step of the way.