Sales and Service Advisor

Salary:Competitive plus benefitsType of work:PermanentLocation:GlasgowWe’re looking an experienced Insurance Sales Advisor to work at our Arnold Clark Insurance Services in Kilbirnie Street, Glasgow.We offer:33 days’ holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity packagesOpportunities for training and progressionAnd much more…HoursFull time: Monday - Friday 9am - 5pm.Hybrid working is available within this role, once fully trained.About the roleArnold Clark Insurance Sales Advisors guide our customers through the process of purchasing products, servicing and renewing them each year. Delivering fantastic customer service and going the extra mile is a huge part of this role – as is being able to confidently sell our products over the phone.This role would ideally suit someone with more than two years’ experience in a similar insurance role, who enjoys working to defined targets and exceeding customer’s expectations.Day-to-day-dutiesTaking inbound and outbound callsMaking the most of sales opportunities within the insurance industryHelping our customers with any changes they make to their policies and renewing them when they become dueData input using a variety of systemsMaking sure that all aspects of quality assurance are reached, as these will be measured against KPIsLiaising with our insurance partners to make sure we agree the best possible products and value for our customersEssential skillsA high level of accuracy and attention to detailA professional and clear telephone mannerBrilliant communication and influencing skillsAbility to multi-task and prioritise your workloadAbility to work well within a teamOur CultureArnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.To find out more about Life at Arnold Clark, visit our website.Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.