Paralegal / Legal Assistant (Permanent)

Job Type: Permanent / Full-time Thompsons Scotland LLP is one of Scotland’s largest and most successful personal injury law firms. At Thompsons, we offer more than just career opportunities; Our Legal Enquiries Team is at the heart of our firm, and we are proud of our supportive and dynamic work culture. You will be part of a dedicated team that values collaboration, innovation, and professional growth. With plenty of opportunities to build a career in law, you will have the chance to move upwards through the firm and make a real impact. Manage and direct incoming phone calls, emails, and other enquiries from clients, ensuring prompt and accurate responses. Help draft and send out legal correspondence, including letters, emails, and official documents. Coordinate with legal staff to ensure client communications are handled efficiently and effectively. Collaborate closely with other administrative staff and legal professionals to ensure a smooth workflow and a positive work environment. Gain valuable insights into all the exciting areas of law we practice, perfect for anyone curious about a legal career or seeking a role with plenty of variety and opportunities to learn. Comfortable using Microsoft Office Suite. Experience in a legal or professional services environment is a plus. Your normal working hours will be 34.5 hours per week, worked Monday to Friday. You will work 7 hours per day Monday to Thursday and 6.5 hours on Fridays. Your working hours will fall between 8:45am and 7:00pm Monday to Thursday, and between 8:45am and 5:30pm on Fridays, in accordance with the Firm’s shift rota arrangements. Shift patterns will be determined by the Firm in line with operational and business requirements. Hybrid Working: To begin with, the successful candidate will be based in our Glasgow office full time for a maximum of 8 weeks for training. Once training is complete, the applicant may be eligible for hybrid working if preferred and would be allowed to work from home two days per week (subject to business/training needs). Through our employee assistance and wellness programme, we offer a package of benefits and support to help you thrive within our community. Training & Development Opportunities Excellent Pension Hybrid working