Wetstock Analyst

About the Role:

We're looking for an experienced Wetstock Analyst to join our Wetstock Management Team, providing first and second-line alarm support and playing a key role in developing the team's capability. This is a great opportunity for someone with strong wetstock or fuel retail domain expertise who enjoys coaching others, solving complex problems, and working across a range of internal stakeholders.

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Working alongside other team members, you'll also be a point of escalation for alarm issues, help shape how we manage alarms as a team, and act as a trusted contact.

What You'll Be Doing:

• Providing first and second-line support for wetstock alarms (ATG, SIR, CSLD, leak detection), investigating complex or unresolved cases escalated from other team members
• Training and up skilling the team on alarm triage, wetstock principles, and tooling
• Helping define, document, and continuously improve alarm handling processes and escalation criteria
• Acting as a contact for wetstock queries from site operations, retail, and other internal functions
• Identifying recurring alarm trends and driving root-cause fixes
• Representing the wetstock team in cross-functional meetings and discussions

What We're Looking For:

• 3+ years' experience in a wetstock management, fuel retail operations, or similar technical analyst role
• Strong working knowledge of fuel monitoring systems and alarm types (ATG, SIR, CSLD, leak detection)
• Some experience training, coaching, or mentoring colleagues
• Excellent communication skills, with confidence managing stakeholders at varying levels of seniority
• Strong analytical mindset with a methodical approach to problem-solving
• Comfortable documenting and improving processes

Why Join Cumberland Farms?

• Grow your career xwzovoh – Gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Flexible working hours
• Hybrid Working
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – Purchase up to 5 additional days
• Discounted gym membership – Stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – Space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test