Multi-Skilled Customer Service Advisor

Our client is an online gaming company.

40 hours per week | 12 month fixed term contract | UK remote

We bring people together through online bingo and games, with a friendly player community and a focus on safe, enjoyable play.

Our Customer Experience (CX) teams are full of ambition and enthusiasm. Our player community is at the heart of everything we do, and creating long term fun is our number one goal. We're passionate about providing safe and exciting experiences that help our players enjoy everything our client has to offer.

In this role, you'll support players across our Danish territory, helping with customer service queries and creating a welcoming, engaging atmosphere in our chat rooms. You'll communicate in Danish, helping our players feel supported and part of our client community.

If you're great with people and have strong customer service skills but some of the tasks sound unfamiliar, please don't let that put you off. We'll provide full training to help you get to know our games, systems and processes, with support from the team as you build your confidence.

Our CX teams create a friendly and supportive atmosphere. Whether you're hosting our client party in our chat rooms, helping with a customer service query or signposting players to our Safeplay team, you'll help build the community that makes us stand out.

Working hours

We plan our shifts around the needs of our players, makin...