Insolvency Manager

Commercial Insolvency Team Manager Location: Leeds (Office-Based) Salary: £50,000 + Performance Bonus About the Role We are seeking an experienced and driven Commercial Insolvency Team Manager to lead a high-performing team of nine sales agents within our Leeds office. This is a critical leadership role responsible for driving commercial performance, ensuring exceptional service quality, and supporting businesses through the insolvency process with professionalism and integrity. You will play a key part in developing your team’s capability, ensuring compliance, and optimising operational performance while fostering a positive, solutions-focused culture. Key Responsibilities * Lead, coach, and develop a team of 9 commercial sales agents to achieve and exceed performance targets * Monitor KPIs, analyse performance trends, and implement action plans to drive improvements * Ensure all cases are managed efficiently, ethically, and in line with regulatory requirements * Support the team in managing complex insolvency cases, providing guidance and expert insight * Foster a strong team culture focused on quality, compliance, and customer care * Deliver regular performance reviews, coaching sessions, and ongoing development opportunities * Collaborate with senior leadership on strategy, forecasting, and continuous improvement initiatives * Identify process enhancements to improve service delivery and commercial outcomes About You * Proven experience managing a sales or case-handling team (insolvency or financial services experience highly desirable) * Strong leadership, coaching, and people development skills * Excellent understanding of commercial KPIs and performance drivers * High level of professionalism with strong problem-solving capabilities * Ability to work effectively in a fast-paced, target-driven environment * Strong communication and stakeholder management skills What We Offer * £50,000 base salary * Attractive performance-based bonus scheme * Career development opportunities within a growing organisation * Supportive, collaborative working environment * Modern Leeds office location