Property Loss Adjuster - South West

\n At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.\n

\n We are looking for a Property Loss Adjuster to handle a diverse caseload of property claims, working closely with insurers, policyholders, brokers, contractors and other stakeholders to deliver excellent customer outcomes.\n

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Key responsibilities include:

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• Managing a varied caseload of commercial and domestic property claims.
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• Investigating losses and producing detailed reports and recommendations.
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• Assessing policy coverage, liability, scope of works and quantum.
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• Negotiating settlements and pursuing recoveries where appropriate.
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• Working across a broad range of risks including Commercial Property, Domestic Property, Real Estate, High Net Worth, Public Sector and Local Authority claims.
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• Liaising with insurers, policyholders, brokers, builders, contractors and other stakeholders throughout the claims lifecycle.
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• Scheduling and overseeing repair works where required.
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• Attending client meetings, site visits and other claim-related appointments.
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• Contributing to claims audits and maintaining accurate records.
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• Ensuring all claims are handled with integrity, professionalism and in line with company procedures.
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• Proven experience handling domestic and commercial property claims or losses.
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• Strong knowledge of property claims management, investigation and settlement.
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• The ability to assess policy coverage, liability and quantum with confidence.
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• Experience liaising with insurers, policyholders, contractors and other stakeholders.
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• Excellent communication, organisational and relationship-building skills.
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• The ability to manage a varied caseload and prioritise effectively.
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• CILA and/or CII qualifications would be desirable.
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