Visitor Centre Operator

The Saputo Dairy UK brands include the Nation's favourite cheese brand Cathedral City, plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), dairy ingredients and dairy free products.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Working in our award-winning visitor experience centre in the heart of the Yorkshire Dales, you will provide a memorable and enjoyable visit to all our customers whilst exceeding expectations, by providing a friendly, professional, and knowledgeable customer service.

Our Wensleydale Creamery Visitor Centre in Hawes welcomes around 300 thousand visitors per year and is the flagship of Yorkshire Wensleydale Cheese, showcased through our fabulous Visitor Experience, Cheese Shop, Gift Shop, Calvert's Restaurant & 1897 Coffee Shop.

Work pattern: Part-time: working alternate weekends and one weekday every week. Seasonal options are also available.
Typical working hours - 8.30am - 5pm with flexible hours available.

YOU'LL MAKE CONTRIBUTIONS THAT MATTER BY…
Serving our customers with exceptional and professional customer care across all departments and areas.
Demonstrating good knowledge of our products.
Dealing with customer queries and promoting our brand.
Building rapport and going the extra mile to engage with customers.
Handling customer complaints with a proactive approach.
Handling cash / card transactions in line with company policy.
Maximizing sales at every opportunity.
Ensuring departments are clean, tidy and fully stocked.

YOU'RE BEST SUITED FOR THE ROLE IF YOU…
Are comfortable working in a fast-paced, high-pressure environment.
Enjoy offering outstanding customer experiences.
Are able to multi-task effectively.
Love variety and are looking for a flexible role.

WE SUPPORT AND CARE FOR OUR EMPLOYEES BY PROVIDING YOU WITH…
Full training and knowledge of our products
Flexibility for full time, part time and seasonal hours
Inclusive working environment
Opportunities for progression within the UK
Enhanced employer pension contributions
Health cash plan
Access to the Thrive wellbeing app 24-hours a day
Discounted SDUK branded products
Free, onsite parking
25 holidays + 8 bank holidays (pro rata for part time employees)
One paid workday a year to volunteer for a local community or charitable institutions of your choice
My Staff Shop - access to exclusive benefits, free advice and savings - providing

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team. xwzovoh

To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.