About the role
Location: Holiday Inn Jesmond
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Department: Front of House - Night Manager
Hours: 40 Hours per week.
Days: 5 days (including weekends) 11pm - 7am
Employment Type: Full Time
Join Cairn Group – Where People Drive Hospitality Forward, TogetherAt Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.
We're looking for an inspiring and people-focused Head of Department to join our team. Whether you're leading your department, supporting guest satisfaction or helping colleagues perform at their best, you'll play an important part in creating experiences that guests remember.
Make Every Moment MatterEvery day is different, but every day you'll have the opportunity to make a positive impact. You will:
Lead and inspire a team that delivers exceptional guest experiences.
Create a welcoming environment where guests feel valued.
Support the development and growth of team members.
Drive service standards and operational excellence.
Build positive relationships across the hotel.
Help shape a culture where people can perform, grow and succeed.
We're looking for people who:
Are passionate about hospitality and guest experience.
Enjoy supporting and developing others.
Lead by example and take ownership.
Build positive relationships with colleagues and guests.
Thrive in a fast-paced environment.
Want to continue developing their leadership career.
If you enjoy creating exceptional experiences and helping teams perform at their best, we'd love to hear from you.
Why Cairn Group?Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.
What you'll enjoy as part of the teamAt Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.
As part of the Cairn team, you'll enjoy:
Discounted stays across our hotels and venues
Food, beverage, spa and leisure discounts
Access to retail, entertainment and lifestyle discounts
Leadership and career development programmes
Long service awards recognising your commitment and contribution
Refer-a-friend scheme
Employee Assistance Programme offering confidential support whenever you need it
Health Care Cash Plan
Meals on duty
Wellbeing resources and support
Opportunities to develop and progress across our diverse hospitality portfolio
We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.
About Holiday Inn JesmondHoliday Inn Newcastle – Jesmond is a four-star hotel on Jesmond Road, less than a mile from Newcastle city centre and just a short walk from Jesmond Metro station. xwzovoh The hotel features a modern open lounge, Zio’s Bar & Grill and flexible meeting and event spaces, welcoming both business and leisure guests visiting Newcastle and Jesmond.
Join us and help create exceptional experiences every day.
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