Part-Time Customer Service Advisor

Customer Service Advisor (Part-Time) Brighton £13,988 per annum ⏰ Monday-Friday, 10:30am-2:30pm or 10am - 2pm (20 hours per week) Are you a great listener who enjoys helping people? We're looking for a part time Customer Service Advisor to join a busy customer support team. You'll be the first point of contact for customers, handling inbound calls, resolving queries, and providing excellent service on every interaction. Please note: Full-time attendance will be required for the first 3 weeks to complete training. What You'll Do Handle inbound customer enquiries Resolve queries and provide account support Take ownership of customer issues through to resolution Identify opportunities to improve processes Work collaboratively with colleagues across the business What We're Looking For Strong customer service and communication skills A positive, problem-solving approach Excellent attention to detail Ability to work independently and as part of a team Confident using Microsoft Office and Outlook Previous customer service experience preferred If you're passionate about delivering great customer service and want a part-time role that makes a difference, we'd love to hear from you, apply today for an immediate interview. Brook Street NMR is acting as an Employment Business in relation to this vacancy