Care Team Leader

Care Team Leader Based in Sunderland Salary up to £28,000 per annum Are you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland. If you're passionate about care, thrive in a fast-paced environment, and love empowering others, we’d love to hear from you! Your Role as Care Team Leader As Care Team Leader, you’ll play a vital role in ensuring our care services run smoothly and efficiently. You’ll: * Allocate care staff to service user visits and manage rotas. * Support and lead Senior Carers and Field Supervisors. * Monitor service user changes and update care plans. * Manage staff holidays and ensure adequate cover. * Handle new referrals and onboard clients. * Maintain accurate records and ensure compliance. * Assist with payroll and timesheet processing. * Deliver care during emergencies or staff shortages. * Support recruitment and staff engagement initiatives. What We’re Looking For We’re looking for a confident, compassionate leader with: * Experience in regulated domiciliary care (ideally as a Care Coordinator or similar). * Strong organisational, communication, and IT skills. * A proactive approach to problem-solving and team support. * NVQ Level 3 in Health & Social Care (or working towards it). * A full UK driving licence and access to a vehicle. If you’re committed to delivering high-quality care and ready to grow, we’ll support you with training and qualifications, including a Level 5 Diploma in Leadership. What You’ll Get in Return * Competitive salary * Up to 31 days annual leave * Performance-related bonus * Pension & life insurance * Car salary exchange scheme * Cycle to work scheme * Access to Blue Light Card discounts * Outstanding career development opportunities Ready to make a difference? Apply today and take the next step in your care career with Hales Homecare. Hales Homecare is a trusted provider of personalised, technology-enabled care services. We support older adults, individuals with disabilities and those with life-limiting conditions to live independently in their own homes. With a reputation for excellence, market-leading training, and a clear career development pathway, we offer #morethanjustcare and are proud to invest in our people