Senior Technical Support Engineer at Operations Management SaaS (French Speaking)
London, City of London
Posted 3 days ago
About the role
Kickstart your tech career in SaaS, solving real customer challenges involving software, integrations, data and technical troubleshooting.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The Company
- Established, successful B2B SaaS business
- Cloud and on-prem software used by businesses worldwide
- Great training, progression and supportive culture
- Hybrid working + strong benefits
- 10% bonus
The Role
- Customer-facing technical role that goes well beyond a standard helpdesk
- Troubleshoot software issues and solve real customer problems
- Get hands-on with SQL, XML, integrations and data migrations
- Work alongside technical teams on more complex issues
The Need
- Fluent French speaker
- Technical support, helpdesk or customer support experience
- Bonus: SQL, XML, integrations, data migration, B2B SaaS or CRM
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