Senior Solution Architect (AI)

Job Summary

Senior Solution Architect (AI) – Salary: £90,400 - £120,000 – Location: Bristol – Hours: Full-time – Working Pattern: Hybrid (at least two days per week or 40% of time at an office).

About this Opportunity

At Lloyds Banking Group we put our customers at the heart of everything we do. As part of the Customer Experience & Analytics Lab, you will play a vital role in building a forward‑thinking Chatbot as a Service platform. You will collaborate on innovative solutions that incorporate Large Language Models and Agentic AI within a well‑established cloud‑based ecosystem, while coaching and motivating colleagues.

Responsibilities

• Lead the design and development of robust software solutions using modern engineering techniques across GCP and Microsoft Azure stacks, aligned with Enterprise Architecture and Business Design strategy.
• Act as a trusted advisor to colleagues and professionals within and outside the organisation, providing valuable insights, strategic perspectives and encouraging problem‑solving.
• Create and maintain a blueprint for organising and communicating the Lab technology change agenda.
• Promote adoption of modern software engineering practices, including DevOps, CI/CD and cloud computing.
• Work closely with cross‑functional teams to shape high‑quality, innovative products that align with business goals.
• Deliver design outputs such as Minimum Viable Designs and architecture decisions through formal governance processes.
• Champion agile development practices, including continuous integration, test automation and timely delivery of tasks.

Qualifications

• Professional experience of 5+ years in software engineering design or solution design/architecture.
• Experience in shaping and executing design change across complex operational and technology environments.
• Extensive knowledge of software development principles with a focus on highly observable and scalable solutions.
• Proficiency in Node.js, React, Next.js and Python.
• Experience with API development, automation and Infrastructure as Code tools such as Terraform.
• Knowledge of cyber‑security practices and techniques to ensure resilient applications.
• Deep understanding of Git and source‑code management.
• Significant experience with integration tools and cloud infrastructure, ideally GCP.
• Hands‑on experience with cloud‑native architecture and containerisation technologies (e.g. Kubernetes, Docker); Helm experience is a plus.
• Understanding of networking, including public cloud and on‑premise infrastructure.
• Strong knowledge of agile development practices, continuous integration and test automation.
• Demonstrated ability to deliver projects on time by effectively managing tasks and priorities.

Benefits

• Generous pension contribution of up to 15%
• Annual performance‑related bonus
• Share schemes including free shares
• Flexible benefits such as discounted shopping and cycle‑to‑work schemes
• 30 days of holiday with bank holidays on top
• Well‑being initiatives and generous parental leave policies

Equality, Diversity & Inclusion

We are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from under‑represented groups and are disability confident, providing reasonable adjustments upon request.