Assistant General Manager

Company Description Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery.

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This is more than just a management role its an opportunity to be part of something truly special.
As Assistant General Manager , youll be at the heart of the operation, bringing energy, leadership, and passion to every service. Youll work side-by-side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast-paced, high-profile environment.
We are proud to be home to the extraordinary Portrait Restaurant , created in collaboration with Michelin-starred chef Richard Corrigan. Since opening, weve earned a reputation for delivering world-class food and drink , quickly becoming one of Londons must-visit dining destinations .
As an Assistant General Manageryou will receive the following industry leading benefits:
50% discount across Searcys venues
Enrolment into the Searcys pension scheme
Up to 35days annual leave (dependant on job role)
Access to everyday discounts and communication portal
Employee assistance programme
Enrolment into Searcys Champagne School
Annual celebration event
Cycle to work scheme
A day off to volunteer / give back to the charity of your choice
Employee assistance programme
Your birthday off to celebrate in style
A day off to volunteer / give back to the charity of your choice
Job Description Salary: £55,000
45 hrs per week
Sunday to Tuesday daytime only Wednesday to Saturday lunch and dinner service .
Key Responsibilities
Lead and inspire FOH staff to consistently deliver attentive, polished service

Ensure smooth daily operations including service flow, reservations, and guest satisfaction

Support hiring, training, and ongoing development of team members

Maintain high standards of cleanliness, safety, and compliance

Assist with inventory control, cost management, and budgeting

Monitor and address guest feedback with professionalism and urgency

Uphold brand values and culture while fostering a positive team environment

Act as MOD (Manager on Duty) and make high-level decisions in GMs absence

Qualifications 3+ years of experience in a leadership role within an upscale or fine dining environment

Deep understanding of hospitality standards, service etiquette, and guest relations

Strong leadership, communication, and organisational skills

Proven ability to manage, mentor, and motivate a high-performing team

Experience with POS systems, reservation platforms

Professional appearance and demeanor; calm under pressure

Availability to work evenings, weekends, and holidays as required

Additional Information We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of Londons most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. xwzovoh
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at