Commercial Account Handler

Job title: Commercial Account Handler

Salary: Negotiable + Benefits

Location: Newcastle - Upon - Tyne

PURPOSE OF ROLE

Our client, located in the Newcastle - Upon - Tyne area, is
looking to add a Commercial Account Handler to their team.

The role is designed to support clients with their day-to-day
needs — including mid-term adjustments, document queries and
renewal reviews — while also helping our Account Executives with
renewal preparation and new business quotations. You'll play a
key part in keeping workloads balanced across the team, helping
to ensure clients continue to receive the high level of service
they're used to.

RESPONSIBILITIES

• Assisting clients with renewals and new business
quotations, managing relationships with key stakeholders and
delivering outstanding service

• Proactively building a pipeline of referrals from
existing clients to generate new business

• Working with clients to review and develop their cover,
ensuring they have the right level of protection

• Liaising with the broking and support teams to ensure all
documentation is accurate

• Negotiating with Underwriters as required to secure the
best available terms

• Working in a compliant and timely manner across all cases

• Helping to achieve retention levels and income targets

• Working with the regional management team to support
business objectives and the development of colleagues

DAY-TO-DAY

• You'll join a close-knit, highly motivated team that
looks after each other as well as its clients

• A negotiable basic salary is on offer, alongside a full
benefits package including holiday, pension and death in service
cover

• Flexible benefits and access to the annual share save
scheme become available after probation

• Full support, including funding, is provided for
professional qualifications after probation

EXPERIENCE

• Ideally 2+ years' experience within an Account Handling
role

• Ideally Cert CII qualified, or working towards this, with
ambition to progress within a client-focused organisation

• Previous experience using Acturis is highly beneficial

SKILLS

• Strong written, verbal and video communication skills

• Strong interpersonal and stakeholder management skills

• Excellent organisational and IT skills, with a keen eye
for detail

• Able to interpret policy wordings and draw accurate
conclusions

• A full driving licence would be beneficial for future
client visits

If you have the relevant experience or know someone who does,
please contact Liam Conlon on or email