Operations & Logistics Administrator

Operations & Logistics Administrator Location: Braintree Reports to: Account Manager All Square Recruitment are looking for an experienced Logistics Administrator for their specialist client in Braintree. This is an exciting opportunity to work with a growing business and be central to their dispatch operation. An ideal candidate will have a background in data entry, financial & system administration and customer service. Key Responsibilities: * Order Management: Monitor work-in-progress to provide customers with real-time updates via phone and email. * Customer Service: Send formal confirmations, handle general inquiries, and escalate technical questions to the Account Manager. * Packing & Dispatch: Carefully pack products to match prescriptions and specifications, manage daily shipping schedules, and prepare courier documentation. * Finance Administration (Sage): Issue sales invoices, input supplier purchase invoices, and manage monthly credit control and statements. * Returns & Logistics: Log and process incoming returns and coordinate with suppliers regarding deliveries. About You: We are looking for a self-starter who thrives on precision and efficiency. The ideal candidate will have: * Education: At least 5 GCSEs (grade C/4 or above) including English and Maths. * Experience: Proven background in an administrative or dispatch role, ideally within manufacturing or distribution. * Technical Skills: Competency in Sage for invoicing and data entry is highly desirable, alongside strong general IT literacy. * Detail-Oriented: Absolute accuracy is required for matching products to orders and handling financial data. * Communication: A professional and helpful telephone manner is essential. Working Hours & Salary: * Monday to Friday * 09:00 – 17:00 * £25 - £30,000 (DOE)