Quality & Training Manager

EFT Group is hiring a Quality & Training Manager to take full ownership of quality, compliance, and training strategy across multiple companies (Construction, Electrical and Systems) and build something that actually drives performance. If you’re the kind of person who sees broken processes and thinks “I’ll fix that properly”… keep reading. What You’ll Actually Be Doing You’ll be building a best-in-class compliance and training function. * Own ISO 9001 across the Group * Lead external audits (BAFE, NSI, LPS1014, IFC) with confidence * Spot risks early and do something about them * Build a 3-year training roadmap aligned to real business growth * Create a Group-wide training framework that people actually follow * Improve real metrics: first-time fix, productivity, quality scores * Define skills matrices and raise technical standards across teams * Mentor engineers, support apprentices, and elevate capability * Measure ROI on training (because “it feels useful” isn’t a strategy) You’ll thrive here if you: * Have serious experience in compliance / quality / training leadership * Understand Fire, Security, Electrical and/or Construction environments * Know ISO standards inside out—and aren’t afraid of audits * Can influence people who don’t report to you * Actually care about doing things properly, not just ticking boxes Bonus points if you have: * ISO Lead Auditor qualification * CAVA (or equivalent) You’ll need to pass BS7858 Security Screening Why This Role Stands Out * You’ll own the function, not just maintain it * You’ll shape how the business trains, develops, and performs * You’ll work directly with senior leadership * You’ll have the freedom to build something that lasts