Freight Forwarding Clerk

Freightserve recruitment are looking for a Freight Forwarder for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area.

The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service.

The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier.

Duties:-

• Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier)
• Managing bookings, collections, transport, and liaising with overseas agents/customers
• Preparing and processing shipping documentation
• Submitting import & export customs entries
• Building strong relationships with customers, suppliers, and partners to deliver excellent service
• Providing quotations, pricing jobs, and raising invoices accurately
• Handling multiple shipments simultaneously and communicating effectively at all times

Experience Needed:-

• Imports or exports (or both) within the freight forwarding industry
• Excellent customer service skills with a professional telephone manner
• Highly organised, detail-oriented, and able to work to strict deadlines
• Ability to thrive in a fast-paced, time-critical environment

Benefits:-

• Annual and Performance bonuses
• Additional pay...