Welfare and Income Assistant

Join us as our Welfare & Income Assistant

Office Location : Croydon

Hybrid working (2 days in the office, alongside resident visits and community-based working)

Benefits on offer : 25 days annual leave (increasing by 1 day for each completed year of service), celebration leave, matched pension contributions, private healthcare, health plan benefits, flexible working and more.

Closing Date : 14 July 2026 @ 23:59

Working alongside our Welfare & Debt Advisor and Income Team, you will support residents experiencing financial hardship, helping them access benefits, maximise income, sustain their tenancies and connect with services that can improve their wellbeing.

Essential Requirements

Basic DBS check

Experience of working with vulnerable people.

Knowledge or understanding of welfare benefits, gained either professionally or through lived experience.

Good organisational and IT skills.

A commitment to delivering excellent customer service and positive outcomes for residents.

About Us

We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring that our residents are happy and safe in their homes.

Other roles you may have experience of include: Housing Assistant, Tenancy Support Worker, Resident Support Officer, Welfare Benefits Advisor, Income Assistant, Housing Officer, Community Support Worker, Financial Inclusion Officer, Support Worker