Learning and Development Partner

Job Description

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We're looking for a kind, compassionate and resilient Learning and Development Partner to join our People Team located at our Head Office in Islington.

£30,678.05 per annum, working 35 hours per week. This is a hybrid role with a minimum of two days in the office each week, normally Tuesdays and Thursdays.

Our benefits include:

Annual leave increasing up to 30 days with length of serviceSeason ticket loans for public transport travel to workA generous pension - we will contribute up to 8% (via salary exchange), and life assurance cover of 3x annual pensionable salary (T&Cs apply)Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesQuarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fantastic opportunity for someone looking to start a career in Learning & Development and build experience across a busy, supportive L&D function. Working across the L&D team, you will support the administration, coordination and delivery of all Look Ahead's staff training and development programmes student placements, apprenticeships, Diversity & Inclusion and Wellbeing initiatives. You will coordinate workshops from enrolment through to completion, maintain training records, support internal communications to promote L&D activity and encourage high levels of engagement, attendance and compliance with all training and courses. Responsible for ensuring all information is accurate and up to date on the LMS platform (currently MyLearning).

What you'll do:

Training Courses/ProgrammesSchedule and manage training workshops and delegate communicationsLiaise with and maintain relationships with external training providersProcess professional development applications and book delegates onto relevant in-house programmes or apprenticeshipsKeep all training information, materials and records updated across the businessAdminister and monitor attendance, completions and compliance requirementsMaintain and update tracking and monitoring spreadsheets regularlyManage training facilities, equipment and room configuration Coordinate learning analytics and produce monthly reporting on attendance, completions and KPIsManage the end-to-end induction process from booking new starters, marking attendance and deliver day 1 induction on a rotaShare training evaluation feedback with trainers and identify areas for improvementCo-ordinate delegate lists for trainers and venues and joining instructions for learners weekly for upcoming training events

Student PlacementsRespond to and process student and volunteer placement enquiriesProvide guidance to potential applicants and ensure vetting complianceMaintain accurate tracking systems and provide monthly progress updates to managersSupport with onboarding processes and coordination of relevant induction elementsLiaise with internal and external stakeholders to ensure a consistent placement experience

ApprenticeshipsSupport the organisation and marketing of apprenticeships opportunitiesMonitor activity, attendance, milestones and qualification progress for recruited apprenticesMaintain structured reporting and make recommendations for programme improvementsSupport attendance at job fairs, recruitment events or school/college events as required

GeneralMaintain L&D and Student Placement shared inboxes daily in line with Service Level Agreements (SLAs)Promote diversity, inclusion and Look Ahead's employer brand through internal communications, including Workplace and intranet postsSupport the implementation of the Inclusion & Diversity Action Plan, Wellbeing initiatives and engagement feedback actions with the Recruitment, Training and Talent ManagerEnsure all activity is compliant with health and safety requirementsSeek feedback xwzovoh from stakeholders to identify opportunities for improvementSupport People Team projects and organisational development work as required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

About you:

Organised with good attention to detail and able to prioritise effectivelyKeen to deliver a high level of customer focused serviceResponsive to queries and issues and able to come up with effective solutions that meet the business and customer needsStrong communicator who is able to easily build effective working relationshipsAdaptable and resilient under pressureDecisive and able to prioritise and manage multiple tasksKeen interest in Learning & DevelopmentPositive team player who is values driven and contributes to a supportive team culture and works in a collaborative way across the People team, the wider organisation and with stakeholders

What you'll bring:

Essential:

Strong administrative and IT skills, including Microsoft OfficeConfident in using learning management systems or willing to learnExcellent communication and customer service skillsConfident to facilitate induction trainingComfortable producing reports, analysing data and maintaining spreadsheets

Please see our jobs site for the full job description.