About the role
We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages.
As the Head of Sales, you will lead the delivery of Chetwood's intermediary sales strategy, driving sustainable growth across mortgage application volumes, completions and market share. You will develop and lead a high‑performing sales team, build strong relationships with brokers and distribution partners. You will work closely with product, marketing, operations and risk, to deliver competitive propositions, achieve commercial objectives and ensure excellent customer and broker outcomes.
Key Responsibilities
- Develop and deliver the intermediary sales strategy to achieve mortgage lending, completion and market share targets.
- Build, manage and grow relationships with brokers, networks, clubs and distribution partners to maximise business opportunities.
- Lead, coach and develop a high‑performing sales team, driving performance, accountability and continuous improvement.
- Collaborate with product, marketing, operations and credit teams to enhance propositions and deliver a consistent intermediary experience.
- Ensure all sales activity is delivered in line with regulatory requirements, consumer duty principles and the Bank's risk and compliance standards.
Skills, Knowledge & Expertise
- Strong knowledge of the UK intermediary mortgage market, with an established broker and distribution network.
- Proven success in mortgage sales leadership, delivering commercial growth and high‑performing teams.
- Advanced understanding of specialist mortgage products, regulation and intermediary distribution.
- Strong stakeholder management, negotiation and influencing skills across internal and external partners.
- Commercially astute, with experience using market insight and performance data to drive business outcomes.
- Experience managing sales budgets, commercial spend and delivering against financial targets.
- 25 days holiday PLUS your BIRTHDAY off
- Pension contribution with Royal London
- Life Assurance
- Private medical, dental and optical health insurance with Axa
- Free breakfast available
Data Protection
We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.
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