Trade Counter/Branch Manager

Job Overview

We are seeking a dynamic and experienced Trade Counter Manager specialising in Engineering to oversee our customer service operations at this retail branch. The successful person will be responsible for managing daily trade counter activities, leading a team, and ensuring excellent service delivery to clients. This role offers an exciting opportunity for a professional with strong management skills, technical knowledge in engineering supplies, and exceptional organisational abilities to contribute to the growth and success of our business.

Ideally you will have a proven background in a builders' merchant, electrical/plumbing wholesaler, or B2B trade counter environment.

A Trade Counter/Branch Manager oversees the daily operations, sales, and staff at a commercial & industrial trade counter.

Core Responsibilities

• Day-to-Day Operations: Manage the smooth running, opening, closing, and physical presentation of the trade counter and showroom.
• Sales & Account Management: Serve trade and retail customers, prepare accurate quotes, negotiate pricing/discounts within authorised levels, and grow key accounts.
• Team Leadership: S...