Senior Product Manager, remoto

This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity. Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation. Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one. Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset. Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier. Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs. Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases. 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role. ~ Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners. Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Monthly wellbeing webinars and training to support employee health and wellbeing We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.