Campus Services Officer

Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group's ongoing progress in communities around the world.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

This role is working at our Dagenham campus London

This is an excellent opportunity for someone who enjoys leading a team while maintaining high standards across a busy campus environment. Reporting to the Senior Campus Services Manager, you will supervise a team of Cleaners, oversee daily cleaning operations, and ensure high standards of health, safety, hygiene, and customer service. You will also support minor maintenance tasks, inspections, and planned maintenance activities alongside the Campus Support Technician.

Duties include:

Supervise, support, and motivate a team of Cleaners to meet service standards, including staff training.
Organise rotas, manage workloads, and monitor staff attendance.
Conduct cleaning audits and report on standards.
Perform and oversee deep cleaning duties
Support health and safety practices, including COSHH, manual handling, and infection control.
Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.
Deliver excellent customer service to enhance student and staff experience.
Carry out basic maintenance and assist with compliance-related tasks as needed.

This position is working full time, 37.5 hours per week across the following shift patterns: 06:00 – 14:30, working 5 days over 7, including some weekend cover.

Our Successful Candidate Our ideal candidate will demonstrate:

Proven experience in a cleaning supervisory.
Sound knowledge of hygiene standards, health and safety regulations, and infection control.
Practical experience with minor maintenance tasks is desirable.
Proficiency in Microsoft Office and confidence in both written and verbal communication.
Ability to work independently and as part of a team, with a proactive, can-do attitude.
Flexible approach to working hours and responsibilities.
Excellent customer service.

Desirable:

A full UK or EU driving licence.
BICSc (British Institute of Cleaning Science) Assessor trained.

As a staff member of CU Enterprises Limited you will have a access to a wide range of industry leading rewards and benefits which includes:

Excellent Employers Pension Contribution
30 days Annual leave plus Bank Holidays
New Holiday Purchase Scheme
Life Assurance 4 x Salary
BUPA Cash Plan
50% off Tuition Fees for staff dependants
CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
Cycle To work scheme
Our Culture
As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.
Full Job Description and Person Specification
Please note that, under current UK Visas and Immigration (UKVI) rules, this role does not meet the requirements for Skilled Worker sponsorship. We are therefore unable to offer sponsorship for this position. xwzovoh Applicants must have the legal right to work in the UK at the time of appointment and maintain that right throughout their employment.