Front Desk Receptionist / Administration Assistant

Admin, Sales & Operations Assistant Location: Werewolf Food Ltd, Downpatrick Hours: 16 hours per week / Flexible Hours / £15 per hour Reports To: Operations Manager / Business Owner Closing Date: Thursday 22nd October About the Role We are looking for a reliable, flexible and practical part-time team member to join our small team and help with the day-to-day running of the business. This is a varied, hands-on role covering admin, customer communication, local deliveries, warehouse support and proactive sales follow-up. The right person will be organised, friendly and confident with customers, with the common sense to spot opportunities, solve problems and help where needed. Spot sales opportunities through enquiries, follow-ups and day-to-day conversations, helping turn interest into orders. Follow up with existing and prospective customers by phone in a helpful and confident way. Develop strong product knowledge, with training and support, so you can answer questions and recommend suitable products. Administrative duties and data entry. Deliver orders to local customers. Requirements Full driving licence. Confidence speaking to customers by phone, including follow-up and sales-related calls. Comfortable with light lifting and manual handling. Practical, competent computer skills. Preferred Experience Previous administrative, customer service, delivery, warehouse or sales experience would be an advantage, but attitude matters most. A genuine interest in dogs and the products we sell would be a real bonus. What We Offer Varied and active work environment 16 hours per week / Flexible Hours / £15 per hour Friendly team atmosphere Opportunity to grow within the business To apply, please send your CV and a short note outlining your experience and availability to