Director of Sales & Operations (Guam, United States)

Location: Guam

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Guam, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our leadership team is seeking a Director of Sales & Operations to join our team in Guam. In this position, you will serve as the strategic and operational leader driving performance across the organization’s core commercial unit: Sales and Supply & Operations Planning (S&OP). As a key member of the leadership team, this position is responsible for ensuring the seamless execution of the company’s business strategy through operational excellence, data-driven decision-making, and a high-performance culture.

What you’ll do

Strategic Leadership & Business Alignment

• Develop and execute regional business strategies aligned with overall corporate objectives.
• Drive growth and profitability in Guam, Saipan, and Palau through integrated planning across Sales and S&OP Operations.
• Partner with the VP/GM and other executives to shape long-term vision and investment priorities.

Sales & Marketing Integration

• Lead and manage direct and channel sales teams to achieve revenue targets.
• Build strong customer relationships and ensure high levels of customer satisfaction.
• Monitor market trends and adjust go-to-market strategies to maintain competitive advantage

S&OP Planning

• Drive the company’s S&OP process to ensure alignment between demand, inventory, supply chain, and sales forecasts.
• Collaborate with functional teams to balance demand planning, capacity management, and service levels.
• Utilize data-driven insights for forecasting, inventory optimization, and resource allocation.

Operational Excellence

• Implement KPIs and dashboards to monitor and improve performance across sales and operations.
• Foster a culture of continuous improvement, operational discipline, and accountability.
• Identify operational inefficiencies and implement cross-departmental process enhancements to improve speed, quality, and customer satisfaction.
• Manage budgets, cost control, and P&L for Guam, Saipan, and Palau operations.

People Leadership:

• Build, mentor, and retain high-performing cross-functional teams.
• Promote a culture of collaboration, empowerment, and innovation.
• Ensure effective succession planning and talent development.

About you

• Education: Bachelor’s degree in Business Administration, Automotive Management, Marketing, or related field required; MBA preferred.
• Experience: Progressive leadership experience in the automotive industry, preferably in dealership or OEM environments.
• Leadership: Proven ability to lead cross-functional teams and drive performance across sales, marketing, and operations.
• Business Management: Experience with P&L management and business transformation initiatives preferred.
• Strategic & Operational Knowledge: Strong knowledge of strategic planning, resource allocation, operations, workforce management, and business processes.
• Customer & People Management: Understanding of customer service, employee recruitment, training, compensation, labor relations, and team development.
• Problem-Solving & Decision-Making: Ability to assess performance, identify complex problems, evaluate alternatives, make sound decisions, and implement solutions.
• Core Abilities: Strong analytical thinking, pattern recognition, attention to detail, risk awareness, sustained focus, and clear written communication.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape.

Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

At Inchcape, we are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

You can also learn more about Atkins Kroll at www.akguam.com.

Additional information

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.