Locum Probate Operations Manager (3-Month Minimum Contract)

Job Description

Locum Probate Operations Manager (3-Month Minimum Contract)

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.



Location: Maidenhead

Working Pattern: Hybrid (3 days in office 2 from home)

Contract: Locum / Interim Assignment (minimum 3 months)

Day Rate: £300–£350 per day (DOE)



We are seeking an experienced Locum Probate Operations Manager to join a growing legal services business on an interim basis for a minimum three-month term.



This is a hands-on leadership role focused on overseeing and improving the delivery of probate services during a period of continued growth and operational development. The successful candidate will lead a team of approximately 10 Probate Case Managers, ensuring high-quality service delivery, operational consistency, and strong compliance standards.



The role would suit an experienced probate professional with proven people management capability and a strong operational mindset.



The Role



As Locum Probate Operations Manager, you will take responsibility for the day-to-day operational leadership of the probate function, helping to drive efficiency, consistency, and service excellence across the team.



You will work closely with senior leadership, legal, product and technology teams to support ongoing process improvement initiatives, including the use of automation and AI to modernise probate delivery.



Key Responsibilities

 

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• Lead, supervise and support a team of c.10 Probate Case Managers.

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Ensure probate matters are progressed efficiently, accurately and in line with regulatory requirements.

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Maintain and improve operational processes, workflows and service standards.

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Monitor team performance, quality assurance and case progression metrics.

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Identify operational bottlenecks and implement practical improvements.

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Support ongoing projects relating to process optimisation, automation and AI-led efficiencies.

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Provide operational insight and reporting to senior leadership.

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Assist with onboarding, mentoring and development of team members where required.

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Candidate Requirements

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Strong previous experience in Probate is essential.

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Proven experience managing or supervising probate teams.

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Excellent operational and organisational skills.

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Comfortable working within a fast-paced and evolving environment.

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Strong stakeholder management and communication skills.

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Experience improving processes and driving operational efficiencies.

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An interest in legal technology, automation and AI would be advantageous.

This is an excellent opportunity for an experienced probate professional seeking a flexible interim role within a modern and growing legal services environment.



HOW TO APPLY:

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At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any other characteristics protected by law in the jurisdictions in which we operate