Interim Credit Controller

Credit Control / Debt Recovery OfficerLocation: Market Harborough (Hybrid - 3 days WFH, 2 days office) Contract: Temporary - 3 months initially. Hours: Full‑time, 37.5 hours per week Salary: £16.98 hourly rate (premium) Start: Flexible start and finish times available About the Role We're looking for a proactive, organised, and personable Credit Control / Debt Recovery Officer to join a friendly and supportive finance team based in Market Harborough. This role has become available to help tackle a backlog of aged debt within trade waste, so you'll play a key part in improving cash flow and strengthening customer account management. Key Responsibilities Managing a portfolio of customer accounts to recover outstanding debt (Circa 800 customers across trade waste with £1.3 million aged debt) Support smooth transition across new systems. Making outbound calls and sending written communications to chase overdue payments Resolving queries promptly and professionally Working closely with the wider finance team to reconcile accounts and investigate discrepancies Monitoring payment plans and ensuring timely follow‑up Maintaining accurate records and updating internal systemsAbout You Previous experience in credit control or debt recovery Confident communicator with a customer‑focused approach Strong organisational skills and attention to detail Able to manage competing priorities and work to deadlines Comfortable working independently as well as part of a teamWhat We Offer Competitive hourly rate Hybrid working: 3 days from home, 2 days in the office Flexible working hours to support work-life balance Warm, inclusive, and supportive finance team Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)