Customer Service Administrator

We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months. This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous. The Role Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments. Your responsibilities will include: * Processing invoices accurately and efficiently * Data entry and maintaining customer records * Answering incoming telephone calls and responding to customer enquiries * Liaising with homeowners to provide updates and resolve queries * Chasing contractors to ensure works are completed within agreed timescales * Managing emails and general administrative duties * Supporting the wider Customer Care team with day-to-day administration About You We are looking for someone who: * Has previous administrative and customer service experience * Has excellent communication and organisational skills * Is confident using Microsoft Office and internal systems * Can manage a busy workload while maintaining attention to detail * Is professional, approachable and enjoys delivering excellent customer service * Ideally has previous experience working for a residential developer, housebuilder or social housing provider What's on Offer * £125 per day (Inside IR35) * Ongoing contract with a minimum commitment of three months * Opportunity to work with a respected residential developer * Friendly and supportive team environment * Immediate start available If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact. Ref : 4450JR