About the role
Retail Supervisor job in Dorchester (Luxury brand)
Imagine working for a quality and inspiring brand, with fantastic people, where job fulfilment is prized above anything else. Our client values their employees highly and they offer a great place to work. Our client is looking for a Retail Supervisor to join the team, supporting the store management to implement procedures, help plan and execute sales activities, whilst assisting to support the team.
Salary and Benefits:
* A salary of £DOE per annum
* 20 days + bank holidays
* Prestigious local brand
* Working 5 days per week, across Monday – Saturday
* Learning and development opportunities
* Company pension scheme
Duties and Responsibilities as a Retail Supervisor:
* Assist and support in managing & motivating team to increase sales & maximise efficiency
* Show an ability to plan & prioritise workloads & delegate accordingly
* Assist and support the Store Manager with effective learning & development
* Knowing company history, vision, mission & values
* Maintaining a high level of product knowledge
* Continuously assisting in updating & merchandising to optimize sales, space management & presentation of the product range according to visual guidelines
* Contribute to accurately maintain and develop a computerised customer database
* Carry out direct sales activities & develop ideas for marketing to all our customers
* Continuously working with the “company way” of selling to optimize yours and the teams’ personal sales performance
* Guarantee a high level of after sales service & care by pro-actively following up on sales orders, deliveries & customer complaints
* Assist in the Security procedures at the store as part of Key holding duties
* Attend meetings when company representation is required and conduct behaviour appropriately
* Attend learning & development workshops to develop relevant brand knowledge and skills
* Ensure that stock the store cleanliness standards are upheld
* Ensure professional communication is upheld within the team
Minimum Skills and Experience as a Retail Supervisor:
* Competent in Microsoft Office and confident using a till system
* An imaginative thinker who will contribute new ideas for the improvement of the company
* A positive and inspiring personality
* Ambitious
* Excellent communication skills
* Honesty and Integrity
This Retail Supervisor job in Dorchester would suit candidates who are from a luxury customer service background, have superb communication skills and be engaging team player
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