Head of Internal IT

Northreach is a dynamic recruitment agency that connects businesses with top talent in financial services, fintech, and digital sectors. We specialize in providing a seamless recruitment experience for clients and candidates, fostering innovation and professional growth.

A global technology scale-up is seeking an IT Manager to join their leadership team. This company is on a mission to transform how technology empowers global workforces, ensuring employees across multiple international offices have access to secure, reliable, and scalable IT infrastructure that supports growth and innovation.

The Head of Internal IT will play a pivotal role at the intersection of people, technology, and operations leading a high-performing IT team, driving global infrastructure strategy, and delivering a best-in-class employee technology experience.

The role

Lead and manage the Internal IT team (1st/3rd line support), fostering a culture of excellence and ownership.

Oversee and optimise the Microsoft 365 environment, ensuring reliability, security, and scalability.

Manage connectivity, networking, and infrastructure across international offices.

Own the provisioning, lifecycle management, and security of employee laptops and endpoints.

Coordinate vendors and provide technical oversight for key SaaS platforms (e.g. Jira, HubSpot, Confluence).

Develop and maintain robust Disaster Recovery and Business Continuity plans.

Partner with Security, Legal, and Office Management to align IT policies with compliance requirements.

Drive continuous improvements across systems, tools, and workflows to support business growth.

The profile

Proven experience leading an internal IT function, ideally in a scaling tech-driven business.

Strong expertise with Microsoft 365, endpoint management, and enterprise SaaS platforms.

Demonstrated ability to build and lead high-performing IT teams.

Experience managing IT across multi-office, international environments.

Strong knowledge of IT security best practices.

Excellent communication and stakeholder management skills.

Comfortable operating in a fast-paced, evolving environment.

Nice to have

Experience supporting hybrid or remote-first working models.

Familiarity with ISO 27001, SOC2, or similar compliance frameworks.

Experience managing IT budgets and vendor relationships.

For further details or a confidential conversation, please click apply!