-Evening Support Officer

About NOW Group NOW Group is an award-winning social enterprise operating across Belfast and Dublin. Our work focuses on supporting people who are neurodiverse, autistic, or have a learning disability, helping them to build skills and progress into sustainable, future-focused employment. Through tailored training programmes, inclusive job opportunities, and community-based support, we empower individuals to achieve their goals and thrive in the workplace. The Role As a Skills Support Officer within the Skills for Life and Work team, you will provide tailored classroom-based support to participants with additional needs, ensuring full engagement in learning and personal development. Your responsibilities include implementing required adjustments, delivering practical and pastoral support, and monitoring progress through accurate record-keeping. Working collaboratively with internal teams, you will ensure all support requirements are met and that barriers to learning are identified and addressed through a robust, individualised Personal Training Plan. You will also coordinate suitable work placements, liaise with employers to resolve issues, and provide job coaching or additional support to maximise participants learning and development during work-related activities. Provide person-centered support to participants on the Skills for Life and Work programme. Support participants within classroom and external venues including work placements. Build on existing external networks/relations and develop new ones to increase placement opportunities for our participants. Work effectively with NOW Group Services to provide a full range of support, optimising positive progression for participants. Ensure accurate record keeping of participant attendance, retention and progression in compliance with organisational data protection and confidentiality policy. Generous Leave: 25 days annual leave plus 12 statutory days (pro-rata). Health Cash Plan: Available after successful probation. Wellbeing Support: Confidential staff counselling and financial advisory services. Pension Scheme: 5% employer contribution. Flexible Work Initiatives: Including the Bike-to-Work scheme, holiday purchase options, and more. About The Role Additional Information Employment is subject to an Access NI Disclosure check. A copy of our safeguarding and recruitment policies is available upon request. Join us at NOW Group and make a real difference in the lives of individuals with learning difficulties and autism. A full current driving licence and access to a car. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a licence. Ability to be flexible and adaptable - hours are flexible and may involve evening and weekend work as required. Minimum level 2 qualification in English and Maths. Minimum of one years paid experience of working with either: o Participants with learning disabilities/difficulties o Experience assisting young people in training o Experience of liaising with employers 5. Minimum of one years paid experience in building local networks and seeking placements 6. Proficient in the use of the Microsoft Office suite. Proven track record of securing employment or work placements for people with barriers to learning. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery. One of the best-known contributions from the NOW Group is the JAM (Just A Minute) Card -a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. Company Culture At NOW Group, our culture is what sets us apart. Across our integrated team from Training and Employment to Family Service, JAM Card, Loaf Cafés, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism intosustainable employment. In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These arent just statistics each number represents a life transformed, a family supported, and a community benefitted. Company Benefits Benefits at NOW Group NOW Group is dedicated to the wellbeing and growth of our employees, offering a comprehensive benefits package designed to support both personal and professional needs. We provide 25 days of annual leave plus 12 statutory days (pro-rata), allowing ample time for rest and rejuvenation. We prioritize health and wellness through a Health Cash Plan, which becomes available upon successful completion of the probationary period, and confidential staff counseling and financial advisory services, ensuring support for your physical, mental, and financial health. To help plan for the future, we offer a Stakeholder Pension Scheme with a generous 5% employer contribution. Employees can also take advantage of our Bike to Work scheme and holiday purchase options, promoting flexibility and convenience. Our flexible working initiatives, including a hybrid working model, and various wellbeing programs, reflect our commitment to fostering a positive and adaptable work environment for all team members. Vacation, Paid time off, Cycle to work, Competitive salary, Long service recognition, Hybrid Working, On the job learning, Progression opportunities Salary £28,250.00 per year Benefits: Vacation, Paid time off Cycle to work Competitive salary Long service recognition Hybrid Working On the job learning