Customer Service Representative

Insight Employment are seeking a Customer Service Representative to work for a client of ours in Tring. The Role: - As a Customer Support Representative, you will provide outstanding levels of service primarily by telephone and via email to all of their valued customers. Striving to deliver satisfactory resolution in a timely and efficient manner. This role will be working in a call centre environment. Responsibilities and requirements of the role: - * Be confident in dealing with a high volume of calls and email and balance priority. * Be able to listen and interpret the needs of the customer and respond accordingly, using own initiative to resolve in most circumstances. * Excellent communication and presentation skills, and a strong understanding of high-level customer service standards and the client’s brand. * Work well in a team. Shift/Hours: - Monday to Friday day hours Rate: - £14.00 per hour If this sounds like your next career move, please submit your up-to-date CV. Unfortunately, due to the high number of responses we receive it is not always possible to respond to every application. If you do not hear back from us within 7 days, please assume that you have been unsuccessful on this occasion. We will however retain your details on file and may contact you should another suitable vacancy arise