Business Analyst (Payments)

Business Analyst (Payments)515 P/D Inside IR35Hybrid, 2 days on site per week in Knutsford6 months, scope to extendWe’re looking for a Business Analyst to support the design and transformation of payments investigations processes for our client. You’ll play a key role in analysing current workflows, defining future-state solutions, and ensuring processes are efficient, compliant.Critical Skills* Strong knowledge of current accounts, packaged bank accounts and insurance.* Ability to identify automation opportunities and drive process improvements* Experience mapping business processes to system workflows and case lifecycles* Strong stakeholder management across both business and technology teams* Ability to translate complex requirements into clear documentation* Experience working with user stories and Agile backlog management* Focus on ensuring compliant and high-quality processesAccountabilities* Identification and analysis of business problems and client requirements that require change within the organisation.* Development of business requirements that will address business problems and opportunities.* Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.* Support the creation of business cases that justify investment in proposed solutions.* Conduct feasibility studies to determine the viability of proposed solutions.* Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.* Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.