Repairs & Assets Coordinator

Repairs & Asset Coordinator *initial 3 months with possible extension* *Hybrid - 2 days on site in Chelmsford / 3 from home* *£22.90 ph umbrella / 37 hrs per week* The role: * Develop work procedures to support effective team leadership by the Programme Manager. * Create documents and maintain an overall operational plan for the team. * Lead third-party contractor meetings to ensure alignment of reported data with program information as provided to the stock investment manager. * Operate as an interface between Asset Management, Neighbourhoods, and the CRC with regard to customer liaison as required. * Resolve administrative queries within the team's scope and manage overall team schedule, escalating issues to the Programme Manager when necessary. * Track and monitor completion of management tasks to ensure successful delivery of the team's operating plan. * Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate. * Support team-wide administrative efficiency and effectiveness. * Collaborate with customers on inquiries and schedule appointments within agreed timeframes to uphold excellent service. * Undertake any other responsibilities relevant to this post, as directed by your line manager. Key skills and experience: Excellent communication skills especially over the telephone; Experience of working in a customer focused environment. Good level of Microsoft office skills including word and excel Strong interpersonal skills Experience working in a repairs / maintenance environment Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy