Reception Manager

Reception Manager - Torquay | Earn from £32,000 with live-in options and a beautiful coastal setting Are you an experienced front office professional looking for your next step? We're looking for a confident Reception Manager to join a welcoming, family-run Hotel in Torquay, offering stunning cliff-top views and private beach access. This is a fantastic opportunity to take ownership of a busy Reception operation while enjoying a friendly, home-from-home working environment. Why apply for this Reception Manager role? You'll enjoy a role where your experience is valued, alongside: Possible live-in accommodation for those relocating On-site parking Meals on duty 40 hours per week across mixed shifts, including weekends The opportunity to work within an independent, family-run Hotel A beautiful coastal location with easy access to the local areaKey Responsibilities You'll oversee the day-to-day Reception operation, ensuring guests receive an efficient, friendly and professional service. Lead and oversee daily front desk activities Ensure guest enquiries, bookings and telephone calls are handled effectively Support the team with booking procedures to maximise room sales and revenue Check guests in and out, alongside restaurant, bar and lounge bookings Ensure the front desk remains presentable and appropriately staffed Work closely with other departments to provide accurate reports and information Complete daily banking and reconcile floats Maintain strong knowledge of Hotel services, facilities and the local area Support your team to maximise room revenue in line with company standards What we're looking for You'll ideally bring previous supervisory or management experience within a front office environment, alongside: Previous Reception supervisory or front office managerial experience Experience within a family-run or independent Hotel is advantageous Sales, revenue and reservations knowledge Guestline/Rezlynx experience is desirable, although training can be provided Excellent customer service and communication skills Good written and spoken EnglishIf you're ready to take your next step as a Reception Manager in Torquay, this could be the perfect opportunity to combine your hospitality experience with a fantastic coastal lifestyle. Apply now and take the next step in your career. Job Number │ 49035 / INDFOH Location │ Torquay Role │ Reception Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy