Regional IT Engineer

Job-ID: 3429Category: ITLocation: Norwich, Norfolk, United Kingdom; United KingdomSchedule: Full time, DayPosted: 2026-10-19Note for Recruitment Agencies:We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner.Job Title: Regional IT EngineerLocation: NorwichContract Type: Permanent, Full-TimeWhat You Will be Doing: As a Regional IT Engineer, you will play a key role in delivering high-quality IT services to offices, sites, and users across the region. This is a hands-on, field-based role requiring a genuine passion for IT, strong customer focus, and a willingness to learn and develop new skills.You will support both day-to-day operational activities and project-based initiatives, working closely with internal teams, third-party suppliers, and end users.

Regular travel across the Norwich and Norfolk area, and a full UK driving licence is essential.Act as a point of contact for escalated IT issues, providing hands-on technical support and coordination where requiredSupport users both on-site and remotely, ensuring timely resolution and clear communicationOwn and manage incidents through to successful resolution, maintaining a strong customer-service mindsetPlan, coordinate, and deliver IT setup for new sites, from requirements gathering through to installation and handoverManage the delivery of party supplies and associated installations in line with business needsEnsure IT rooms, comms rooms, and office setups comply with health & safety policies and IT standardsSupport IT projects and service improvements, including rollout of new technologies and upgradesContribute to the development and delivery of regional and national IT initiativesWork collaboratively with internal teams and external suppliers to ensure solutions are fit for purposeAct as a visible and approachable IT representative within the businessBuild strong working relationships with key stakeholders and site teamsProactively schedule and attend site visits to improve service delivery and the perception of ITAbout You: Passion for IT and a proactive approach to learning new technologiesAbility to work independently in a field-based roleExcellent customer service ethosFull UK driving licenceWillingness to travel regularly across North East England and YorkshireAbility to work on-site at offices and construction sites as requiredDesirable: Experience working in construction, engineering, utilities, or a similar operational environmentFamiliarity with IT service management tools (e.g. ServiceNow or similar)Experience supporting site IT setups, including comms rooms and site cabinsExposure to IT project work such as office moves, new site setups, or technology rolloutsIT-related qualification (e.g. CompTIA, Microsoft, or equivalent)ITIL FoundationHealth & Safety awareness or site safety training (e.g.

CSCS or equivalent – beneficial but not essential)Networking or infrastructure knowledgeExperience providing remote support alongside face-to-face supportConfidence contributing ideas to improve IT services and user experienceWhat We Can Offer in Return:With an impressive order book of over 4.3 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.Our industry is all about creating talented teams that excel in their areas of expertise.

As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.Our Benefits:We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your roleAbout us:Galliford Try is one of the UK’s leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.For more information on this role or to enquire about other positions available within our Specialist Services business please contact Chloe.Wharton@gallifordtry.co.ukAdditional Information:Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.  We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.A full job description for this role is available upon request.#LI-CW1