IT Problem and Service Insights Manager

University of Salford

Screened

Salford, Greater Manchester

£45,000 - £45,000/annum

Posted 4 days ago

About the role

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, xwzovoh produce actionable insights and influence strategic decisions across th...

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About this listing

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